Surround yourself with doctors and providers you trust

My Care FamilySM offers complete care and coverage through MassHealth by Greater Lawrence Family Health Center, Lawrence General Hospital, and AllWays Health Partners.

In My Care Family, your doctor leads a team of doctors, clinicians, and community partners to coordinate your care. My Care Family is a patient-focused Accountable Care Partnership Plan. It includes primary care, specialty care, urgent care, emergency care, and pharmacy.

Get the most out of My Care Family

Complete the care needs screening

Your answers to this quick, private, and confidential survey will help us to recommend programs and services to help you be healthy and well. Log in to allwaysmember.org or call 1-800-462-5449 and follow the prompts to the AllWays Health Partners Health Coach.

Learn about My Care Family

Frequently Asked Questions about My Care Family. (English | Español)

Learn about your coverage and benefits

AllWays Health Partners provides your health insurance coverage.

Visit the AllWays Health Partners website to learn about your coverage and benefits.

Get the care you need

Greater Lawrence Family Health Center (GLFHC) is your primary care site.

Visit the GLFHC website to learn about primary care.

Lawrence General Hospital provides in-patient and out-patient hospital care.

Visit the Lawrence General Hospital LGH website to learn more about hospital services.

Questions about your benefits?

Email customerservice@allwayshealth.org or call 1-800-462-5449.
TTY users may call 711.

Hours are Monday through Friday
from 8 AM to 6 PM and Thursday
from 8 AM to 8 PM.

Questions about your
MassHealth membership?

Visit the MassHealth website
or call 1-800-841-2900. TTY users
may call 1-800-497-4648.

Hours are Monday through Friday
from 8 AM to 5 PM.